AMAZON SURF/SKATE/DENIM QUEENSGATE in Lower Hutt

🕗 opening times

comments 4

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  Jordan Meehan

  :: 28 December 2018 10:59:15

  The worst customer service from a girl there on 28 Dec 2018. Clearly couldn't be stuffed being there. First stuffed up and overcharged us, then when returned to question got the worst attitude I have seen in a while in customer service. Really made us feel like it was our fault and came across very confrontational, slamming the receipt on the counter while reluctantly giving the refund she knew we were owed but didn't want to own up to the mistake. Quotes such as "missed the boat" and "we diddn't sell it to you" were aggravating highlights to a pretty unplesent conversation. We get it, yours working the holidays and it sucks, get over it, we have all been there! Sure as hell wont be coming back to this place.

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  Flo White

  :: 06 August 2018 12:01:21

  Awsome

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  Lisa Parlane

  :: 21 April 2018 18:15:41

  Apologies for not knowing the young lady's name who works at Amazon Queensgate - but your custom service is outstanding. You went that extra mile, your bubbly personality never wavered even with a shop full of customers. I hope your boss reads this and gives you a pay rise because you deserve it! Best Customer Service I have had to date.

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  Len B

  :: 17 June 2017 20:07:26

  Awesome service, very friendly and welcoming. Ended up buying a board.