Ariel Plumbers and Gas Fitters in Auckland

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  HD Road King Rider

  :: 08 February 2018 16:38:54

  I agree with Nathan except I would go further and score Greg a minus one if only I could. On 22 Jan 2018 I booked Greg in to do some plumbing work and arranged for him to be at my house at 9am on 8 February 2018. That's more than two weeks notice and all arrangements were confirmed in writing. So like Nathan I found myself at home twiddling my thumbs waiting for him to show. At 10am I tried ringing to see where he was and his phone switched to voicemail. I then sent him a text to ask what time he would be here and he didn't reply. So I sat around some more until 3:30pm then text Greg again. At 3:45pm he finally replied to say he had been held up and wouldn't be coming today. That's totally unacceptable behaviour, in my opinion, to make arrangements to be here, ignore my phone calls and texts then tell me at the end of the day he won't be coming. DO NOT make any arrangements with this guy. He has proven to me he is totally unreliable and you may risk joining Nathan and I in being severely disappointed. Since writing this I've received another text from Greg and I will quote him exactly "If it was so important that I come and fix your leaking toilet today then you could have rang me last night and just confirmed my arrival but you didn't". So its all my fault that Greg didn't show up and its my fault Greg didn't have the courtesy to ring and let me know he couldn't keep the arrangements he confirmed in writing. This is what you will be dealing with - its your choice

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  Nathan Radford

  :: 11 October 2016 11:00:16

  I would actually give a 0 star rating if possible. Arranged to have about half a days gas work done at our house and took a day off work to be home for access etc Greg didn't turn up on time, phone went straight to voicemail and when I text to ask whether he was on his way the response was "no we are behind I will call you later". If you can't make a job at least have the courtesy to ring so the customer can make other arrangements. Since he couldn't be bothered to do that, or doesn't believe I deserve that decency (not sure which one it is), he doesn't deserve my money and I have made arrangements with another company.

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  Moks Huata

  :: 16 August 2015 22:35:06

  Great service! Phil and Greg provided me with a brand new water cylinder with absolutely no hassles! I'd highly recommend this service to anyone in need!

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  PJ NZ

  :: 07 August 2015 08:24:28

  Contacted Ariel Plumbers and Gas Fitters about replacing our aging Freeloader. Arranged with Greg who took a look at what I had already. Advised Greg that we wanted an instant hot water system and Rinnai 26 he gave a competitive quote for removal and replacement with Rinnai. Easy to arrange and good contact and completed the work in no time, old boiler taken away so no mess. He also tightened up a tap in our kitchen whilst here! These guys I highly recommend and will use again for any plumbing or gas work in the future !

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  Alexandra Renall

  :: 26 July 2015 13:02:35

  Fast and reliable service! Highly reccomend