Back Country in Arrowtown

🕗 opening times

comments 5

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  stormy roberts

  :: 26 July 2019 07:22:09

  Disgraceful customer service, pops out of nowhere to say don't touch the rugs. "For those that wish to buy a rug, I will help them choose" I'm sorry no, your just rude.

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  Sarah

  :: 02 January 2019 14:49:13

  Like others, I was soured on Arrowtown by my experience in this store. While i was browsing and taking photos of a scarf i was considering buying, an elderly man popped out of nowhere and not only demanded that i delete this photo, but insisted on looking at my gallery - "I see more! Delete those pictures of our store!" Made me feel like a shoplifter and I didn't want to go into any other stores on the strip as a result. Lost my custom needless to say. I'll add that there weren't any 'no photography' signs up. No way to run any kind of business, let alone one in a tourist destination where all cultures are present and people want to take memento shots.

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  Peter Harpur

  :: 29 December 2018 15:43:45

  The worst customer service . An example of Southland unfriendliness - a disgrace to the region.

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  李佳璐

  :: 04 November 2018 14:20:31

  The price is a lot higher than other place. I bought a poncho and same thing is 80 dollars more than the NZ shopping online. Suggest you can try on instore and buy it online to send back to you coutry would be even cheaper! And this shop don't do refund!!!! :(

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  Lucy Ison

  :: 28 July 2018 16:29:47

  Rude, unfriendly staff. Deserves zero stars but not an option. He wasn’t happy with us touching the rugs and had a go at us for trying a hat on and taking a photo! Instructed us to delete the photo (which we pretended to) as it was ‘copyright’ then he scurried off when we questioned him about such a ridiculous rule. Many other shops selling these items so I’d recommend avoiding this particular shop.