Bank of New Zealand in Wellington

🕗 opening times

comments 5

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  Phil Tonis

  :: 19 February 2018 19:29:07

  Editing: 19/2/18 Witnessed a women give terrible service to a young man today. She was being quite rude to him, questioning him about his money even though he was clearly in a rush and not depositing a large amount either. Did she not want to serve other customers? Did she just want to be rude to him? Either way. Won't be back. Previous review: Received good service in the past. Sad to see going digital.

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  Kate Bloggs

  :: 19 February 2018 19:25:57

  Very poor service. Staff like to waste customers time and act smug about it the whole time. I'd say go to the BNZ on Courtney place. Or swap banks rather than going here. I would.

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  Joshua Anderson

  :: 13 November 2017 13:48:16

  I have always found the staff helpful

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  S K

  :: 12 September 2017 10:59:21

  If you want a Loan for construction of your House, BNZ is not a bank you should consider. When things go bad with build -despite you have financial means to overcome,- bank creates so many hurdles it literally takes 3-4 months to overcome them. This is despite you have everything ready start work. No one care if you banked with BNZ for years. None of the staff wouldn't want to touch your file. I even have cash, surplus assets to fund the part of the build. I got so fed up with them after 3 months of calling, I approached another bank, strangely in 1 working day they issued approval.

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  Max Will

  :: 19 May 2017 18:02:38

  Indeed worst customer service in this branch. There's another one just a few blocks aways where staff is great. This branch seems to have something against foreigners. I didn't feel welcome there and wouldn't recommend for anyone. Terrible staff attitude towards customers.