CareVets Mt Wellington in Auckland

🕗 opening times

comments 5

• 

  Blanche Mclean

  :: 22 February 2018 08:22:25

  I have used the vet clinic for years. It’s very homely feeling and they also have a cattery attached which is really handy,

• en

  Thomas Edwards

  :: 13 February 2018 00:07:03

  Nice vet, looked after our cats well...even lubed the thermometer pretty sure our gay cat loved that part. Only complaint is they didn't shave all the fluff off our cat for the lolz

• en

  Brooke Chantry

  :: 27 November 2017 11:15:41

  well i've had a very uncomfortable experience at this vet.. While the actual vet who tended to my dog was brilliant and I can not fault him in any way, there was another staff member who made mine and the friend who was helping me, experience absolutely awful. And because of Alicia we will be looking for a new vet as soon as possible. My dog unfortunately has the tendency to bark at unfamiliar faces however is completely harmless and rather small, this woman straight away backed into a corner and shook her head at me and my friend, she did not say a single word, or crack a smile. She did not try to engage with my dog, instead scaring her even more. No hello, or helpful guidance. Instead acted as if she had never seen an animal before in her life. Every time she would come back into the waiting room where i was paying for my pet's visit she would throw dirty looks and generally looked disgusted. I have never in my life experienced this kind of discrimination or been made to feel so awful by someones non-verbal abusive communication. I have left a message to complain but surprise no contact has been made to offer an apology or explanation for the horrendous way this so called 'vet' has acted. My poor friend felt so threatened by this woman she refused to go back there... I see she has only been working at the clinic for less than a year and in my opinion that is too long. The sheer incompetence we had to witness and experience was frightening and I would be mortified if she were the one helping my pet as i believe she would refuse care to any animal who were barking or what have you. She of all people should understand that when animals are hurt and scared in unfamiliar places, one can only but try to calm the situation. Not attack the owner with non verbal cues. Now i am disgusted in her and highly offended.

• en

  Penelope Frost

  :: 30 August 2017 17:05:35

  Highly recommended. Caring and professional. Actually the nicest vets l have encountered. Took my daughters cat after she got beaten up one night and they were super gentle and kind.

• en

  Michaela Sim

  :: 28 June 2017 14:11:06

  Vet Joan advised me over the phone that my cat needed to be put down - took him to another vet for a second opinion and was told that he was nowhere near that point full life, just an ear infection due to Joan not having removed his polyp properly. Had a simple operation with new vet and is better than ever. Poor communication, unfair treatment, wouldn't tell me accurate costs. First operation he had there ended up being nearly double the price quoted. I have found a great vet in Abbott's Way If you want to be fairly treated and honestly informed of your pet's health do not go to CareVets Mt Wellington