Christchurch Lock & Key in Christchurch

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comments 5

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  Spitroast Catering New Zealand

  :: 18 December 2017 14:17:52

  Used Christchurch Lock & Key today to fix the lock on my Ute - Very efficient, friendly, helpful and got the job done in no time on the spot. Highly recommend. Nice work team .

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  Bianca Parry

  :: 27 November 2017 11:36:02

  Super efficient and job was done extremely well, locksmith arrived on time, communication was top notch, very professional and the job was done as expected... will definitely be using again. Thank you .

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  Miles Mason

  :: 01 November 2017 19:47:42

  Had the locks changed on my vehicle due to a key being stolen. The work was to be done on a Friday but we couldn't get back to collect it until the Monday so they helpfully stored the vehicle for us over the weekend. When I called them on Monday afternoon to let them know that my partner, not me would pick the car up, they said the work wasn't done and wouldn't be finished until midday Tuesday. That was the first I'd heard of it. The least I'd expect in the case of a delay would be to be told about it. My partner had arranged her day around going to pick it up that afternoon so it was quite inconvenient for us. When I picked the car up, I found that the driver's side door didn't work with the manual key. Mike fixed it without too much trouble, but I would've expected that this basic behaviour would have been checked first. Very friendly staff, but I don't think I'll be back.

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  Chris Fordyce

  :: 18 August 2017 11:01:50

  Mini key replacement. Fantastic service from Mike. The remote button on my key had broken. I posted the key. It was remade the same day and sent back. Very quick service. And even better the key works, don't need to insert the spare key in the lock to open and close the door. Much cheaper than getting a new key from BMW.

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  David Webber

  :: 30 July 2017 18:40:55

  Had the pleasure a month or so ago of walking into this store. I talked with the owner about what I was looking for and ended up chatting for over 30 minutes. I learnt so much and he even talked me out of several expensive product (that I'm sure he would of made more money from) into a less expensive more appropriate product that was exactly what I needed. This sort of customer focus service (rather that profit focused) is getting rarer these days and was refreshing to see. You have a life time customer in me and I highly recommend anyone looking for security locks and such to stop by and see if they can help you like they helped me. Definitely worth the visit. Thanks!!