Crowne Plaza Auckland in Auckland

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comments 5

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  Kate Lester

  :: 04 August 2019 09:21:13

  Amazing facilities. Comfy beds with the choice of different pillows if needed. The biggest breakfast selection I have ever seen. Best hotel I have stayed in In Auckland. Will definitely be back

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  Sharron Schlegel

  :: 31 July 2019 07:23:46

  Staff always professional & welcoming. Rooms clean and comfortable. It's a tribute to all whom work to provide a home away from home.

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  Tracy Sou

  :: 17 July 2019 22:31:57

  We had high tea for my cousin's birthday - I had only made the reservation earlier that morning, and they were really friendly in booking us in for that afternoon. The food and service was really great! It turned a really bad previous 48 hours upside down. Will definitely be back again.

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  Sam Di Domenico

  :: 06 July 2019 08:03:02

  I’m really impressed overall. It has great front desk service....(thanks Samantha ) and other staff including service staff were all friendly and helpful. The little bathroom extras are beyond the norm such as shaving kit ,toothbrushes etc. Great large gym. Location .... fantastic. Negatives... beds are a little too soft and only sometimes when noisy outside, you hear about it.

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  M S

  :: 01 June 2019 08:23:53

  We stayed in an executive suite on the top floor. The suites have two levels within them, making the room(s) large and very comfortable. The upstairs bedroom is particularly spacious, with a comfortable bed and huge bathroom. It has floor to ceiling glass doors that open to a very large private balcony that offers tremendous views of the Auckland skyline and just a peak of water. Others have noted the dated feel of the furniture and they're right about that. I've stayed in other similar properties in the Auckland CBD and the Crowne Plaza isn't alone in this criticism, but they could stand an update. Of genuine concern, though, was the state of cleanliness of the room. A large mound of hair was in the drain of the shower, other loose hairs were found under "clean" drinking glasses. Also, the espresso maker was on the fritz. Though the coffee maker issue is certainly a "first-world problem", the room is marketed as a high-end space and details like this ought to be addressed. The front desk service as well as the baggage assistance was incredibly fast, polite, and responsive. The bags were deposited in the room before we could even finish checking it and we were cheerfully offered a late check out when requested. All in all, I liked my stay here, but think a more thorough scrubbing of the room would be in order.