Gas & Plumbing Services in Rotorua

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  Piet Snopkoos

  :: 29 July 2017 14:09:53

  I agree with Yan Miao. We had these guys coming around for a gas stove a while back now. Before hand I spoke to the manufacturer in ChristChurch and bought a regulator, since that was the issue according to them, which I mentioned to Gas and Plumbing. Anyways these guys came in, new guy from England, burner was gone, the piezo element was buggered, you name it. In Summary I had to pay $350 for nothing , since he couldn't fix it. I disputed it , and paid $150. Still $150 too much , crooks. Don't ever use these cowboys. PS In the end I did it myself, hence it was the regulator all along as per manufacturer.

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  Yan Miao

  :: 09 July 2014 19:19:40

  Recently, I called a guy to check my gas hot water heater from this company, before he come, I already un-screwed my heater and I knew the machine is leaking. When he come, I asked him how much to fix it? He said he need to ring office because he is new to company, then I asked him how long for warranty ? he rang back to office again, and then I asked him how much to replace new one, of course, he rang back to office again, this time, he passed his phone to me to talked with office, because he couldn't answer all of questions. after it, I decided not to use this company because I think they are not professional. 3 days ago, I received an invoice from them, they charged me 1 hour labour and vehicle charge. but I thought the guy only stay at my home around 5-10mins, so I rang back to their office, the man from office said they charge the time from workshop & return, which is 25mins, and another 35mins at my home. but at fact, only 3 phone calls from my home, which is much less than 35mins. They charge $98+GST per hour, which mean it's very professional skill price, but they can send out a guy who couldn't answer any simple questions. I will never use this company again. Shan.