Grand Mercure Wellington in Wellington

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comments 5

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  OJ Alexander

  :: 24 April 2018 10:28:11

  Very nice hotel with great views of Wellington. Love the self service espresso machines and food selection provided at the breakfast buffet.

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  Nick Aspros

  :: 01 April 2018 15:08:52

  Nice and clean and staff were friendly. Really bad room service options. (Like rediculas limited annoyingly ) no hanging space in the rooms. Live out of your suitcases

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  Zac Damelian

  :: 25 February 2018 21:43:07

  I hope it was all a comedy of errors. Booked a room for our honeymoon and arranged a late arrival. Stuck in the lift at 3am. Champagne bucket full of water and hot. Ordered room service, only to find they were out of stock. Arranged and paid for a 2pm check out, only to have 3 people knock on the door while doing what honeymooner's do at 11, 11:30 and 12, certainly a memory that will last. Gave up hope of peace and quiet, headed out for a walk, only to find that my room keys had be deactivated. Approached management who stupidly offered a free night or anything I could think of...how about a refund in full for atrocious service, a lasting bad memory of the night and a destroyed milestone achieved in our life? But no, you wanted me to provide a solution? You're the 5 star hotel apparently, guest relations and providing solutions for your service or lack of it is not my job.

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  Jeremy Lees-Green

  :: 07 January 2018 13:45:02

  Price for two nights was comparable to a hostel or bed and breakfast, location was further from CBD than we imagined but still within an easy walk. Decor was a bit dated especially in bathroom but overall was very reasonable for the cost. Now that the hotel has had a renovation and trades as the Grand Mercure, this has probably changed.

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  Minra Jinna

  :: 03 January 2018 15:59:03

  Absolutely beautiful hotel, really elegant. Staff were friendly. Really smooth checking in and checking out process. $30 for parking was a bit much as most hotels charge $20 but other than that no faults at all. Really nice luxury rooms. Nice updated modern classic vibe.