HeavenScent Food Co en Auckland

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  Daniel Daddio

  :: 04 April 2018 19:13:49

  Awesome pies! Best in Auckland for sure! Tried the chicken and the beef, both were amazing!

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  Rosaria Price

  :: 02 April 2018 16:13:58

  Affordable and super yummy. Do yourself a big favour and get one of the pies as this is what HeavenScent does amazingly -- sounds stodgy I know but they're served with a nice salad and they're the best pies in Auckland. Finish off with an ice cream!

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  Sohrab Irani

  :: 03 March 2018 10:09:59

  Good choices of coffee. Excellent staff. New Juice 8ntroduced called Good Juicery. Certainly would buy that again😘

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  Vince Echeverria

  :: 23 February 2018 19:18:27

  Maybe the barista/waitress woke up on the wrong side of bed this morning. It is 07:49. Just walked out of HeavenScent after having had the worst service in any cafe I've ever been to ever. The only waitress/barista there did not greet any customers, did not smile, did not offer any alternatives when we asked why there were no pies (she just shrugged and said 'It's kinda like a lunchtime thing'), did not offer us any menus, proceeded to make coffee while our group were standing in front of her looking dismayed. We had already paid $10 for parking next door and didn't want to waste it and were willing to just order off the menu but her uncaring attitude really put us off. She looked more annoyed than anything at us being there. Maybe she's having a bad day but she shouldn't bring it to work. Leave it at home or don't work at all. I don't think I'll be coming back. III After having read management's review, I feel like it deserves nil stars if that were at all possible. Given a half-arsed apology or a free coffee was not what I was after. I wanted to hear them say 'we will speak to the staff concerned and will do our best to improve things'. Being understaffed is not an excuse, you can still smile at people and tell them you'll be with them shortly, not just walk around them as if they were an inconvenience. Plus, there were only a few customers at that very moment. You can check your security cameras if you wanna know I'm telling the truth. And the other man being served first did not bother me us the slightest because we were ignored for so long we wouldn't have known what to order in the first place. It was the unfriendly, uncaring attitude displayed by your staff member. I don't care what she is like when you're not busy, the fact of the matter is she made us feel unwelcome. She did not say hello, saw us stand there looking around without saying anything, did not even smile when we came up to the counter when we realized we won't be getting any attention just standing around, just dismissed us when we asked about the pies as if we were wrong to come at 7am and ask for pies (she could've just said 'Im sorry we don't serve pies for breakfast' or 'We have something else that might interest you'. Very poor customer service that you so shamefully tried to justify by saying she has fine multitasking skills (clearly she doesn't). And if you haven't realized yet, yes we are pie aficionados. We purposely go to cafes and bakeries everywhere our travels in NZ take us just so we can try pies from all over. The trip to HeavenScent was a trip long overdue as we live in Auckland. So when a friend visited from overseas, we were riveting with excitement to take her to this highly-rated place called HeavenScent. Imagine the sheer disappointment, magnified by the fact that we had planned it for so long and had raised our visiting friend's expectations. I don't think so. No amount of justifying will ever take that away. It has only made things worse.

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  Matthew Tash

  :: 18 December 2017 18:22:24

  The staff here is so sweet and friendly. Their pies were fantastic. I tried all four of their mini pies that they had available - Moroccan lamb w lentils, coconut curry chicken and cashew, beef w blue cheese, and the pork something or other. Excellent food and excellent people right in the heart of Auckland