HomePlus Northland in Whangarei

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  Tracey Gent

  :: 29 March 2018 08:51:45

  I attended Homeplus Whangarei mid January 2018 to ask for someone to quote for some flyscreens and doors. The office lady took all my details and told me the owner would ring me to organise a time. 2 weeks went by without a word so early February I went back again and asked why no one had called me. She said that there was a 6 week delay just for a quote. I was astonished but we checked that my details were still on the books and again she said the owner would ring me early March 2018. It is now end of March (29th) and as it I have still had no contact by anyone. Of course I rang someone else and they came around to quote within 24hrs and all products were ordered, made and installed within 1 month. I am assuming Homeplus are very busy but to make no contact at all in 2 months.... great way to lose customers and I am sure I am not the only one.