Radius Hawthorne | Hospital & Dementia Care in Canterbury

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comments 3

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  Leah-Anne Attwood

  :: 28 June 2019 11:39:49

  I had been given the choice of 2 hospital level care rest homes from the ChCh Hospital staff for my father and I chose Radius purely on reviews (my mistake). I often found my father placed next to a window.. but facing the wall, not the garden. He was often underdressed and when I touched him, he would be cold. I would often ask if he was hungry and asked staff for food so I could feed him myself. My father would also need his glasses to see, and not once when I went to visit my father, he had them on. I'm also still waiting to hear back from their admin staff after enquiring into why I've been issued a bill for over $1500, when the hospital said my two choices of rest homes provided the same level of care. (the other rest home has no fee on top of government subsidy). No reply. I started the process of transferring him to the other rest home, but unfortunately my father passed during the waiting period in which I receive another letter with the bill once again. Get in touch with Nurse Maude or ANY other provider, the decision of choosing this rest home for dementia care is something I regret and have to live with, don't let this happen to you and your family.

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  LUCUS TAYLOR

  :: 16 October 2016 20:49:12

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  Richard Mather-Fry

  :: 12 June 2016 14:55:33

  Good caring place. Undergoing expansion and renovation. Formerly St Winifreds; name was changed to Radius Hawthorne in early June 2016.