Radius Rimu Park | Rest Home & Hospital Care in Whangarei

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comments 3

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  Brian Meadows

  :: 13 April 2018 13:06:20

  I would like to thank all of the staff at Rimu Park. The care that they gave my father in law was above and beyond. I can not speak highly enough of them. I will certainly be telling all of my friends who are looking for care for their loved one to go and see them.

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  Ann Trethowen

  :: 14 December 2016 13:55:43

  I am absolutely disgusted at the poor level of care being given to my sister - in -law at this facility. She is dying, is in pain and is not being given adequate pain relief for her condition. My niece and I were there for several hours last week, during which time, she was not turned, given any mouth cares or pressure area cares and no Registered Nurse bothered to pop in to check her condition. I have seen the pain in her face and believe me, I know pain when I see it. I have been a nurse for most of my life and would be deeply ashamed to think that anyone in my care was treated this way. The manager has been disrespectful to my niece who has travelled up from Christchurch to see her dying mother. Driving up from Auckland this time , on her own and will have to drive back on her own after her mother passes away. A person in the position of Manager should be able to cope with upset relatives, without shutting them down and ending the conversation, because he does not like what they are saying. I have personally run two similar facilities and always made time to take peoples concerns on board and resolve things in a reasonable way. My niece is grieving for her Uncle at the moment, as well as seeing her mother going through this terrible time and I consider this to be totally unacceptable. I would like a response from your CEO within seventy two hours please.

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  Suzie Best

  :: 11 December 2016 10:46:22

  Shocked at the poor level of care not being given to my mum and the lack of understanding from management.