Regent of Rotorua Boutique Hotel en Rotorua

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comentarios 5

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  Wayne Elley

  :: 28 April 2018 18:07:18

  Great service and nice food, classy.

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  Ari Wilson

  :: 26 April 2018 18:02:46

  Staff is very personable and friendly. Overall amenities level medium to high. Mineral hot tub is nice but there's a strict time limit. No stove available and there was a strange day bed in our room. There were some strange omissions in our room - e.g. no pen, dirty microwave, etc. Bed was a bit lumpy and shower setup was strange.

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  Gerry Scullion

  :: 19 March 2018 21:31:35

  I'd love to score this 2 1/2 out of 5. The main reason for the low score was it was not child friendly really. The building itself was, but the staff at breakfast in particular were cold, rude, slow, and unattentive. Small details were missed, and the quality of the food was really low. Eggs were unedible, no toaster, and had to be sent to the kitchen that then came back charred and unsuitable for a toddler, coffee was horrendous. The rooms themselves are not bad, but the units installed for the microwave etc were all upward opening, and actually really difficult to control. I felt tricked by opening what I presumed to be a free bottled water, only to be charged $6. Three local calls we were told we free, then were presented with them on the bill. There's just so many little moments in our experience with this hotel that results in a poor overall taste. The nicest part of the overall stay was a guy called Finesse. He was so lovely and attentive. The rest of the staff could do with taking a leaf out of his book!

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  Bryan Preas

  :: 25 February 2018 09:03:07

  A little plain on the outside, but nice on the inside. Very helpful staff. A cut above.

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  Komal Ranii

  :: 21 January 2018 00:39:51

  An amazing hotel! The staff were very friendly & helpful (each and EVERY time we had any questions). The food from their breakfast menu was very yummy! Would definitely be back and recommend to others. The only downside is that you wouldn't want to leave!