Rydges Lakeland Resort Queenstown in Queenstown

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comments 5

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  mac d

  :: 15 April 2018 08:45:20

  Do not stay here. Plain and simple. If ever there were a place to wear thongs in the shower.. trust me it's here. There are beautiful hotels in Queenstown for a similar, if not lower price that don't sacrifice BASIC hygiene and basic needs during a hotel stay. We arrived and the facade of the building was so impressive, we thought we booked so well... until we went into our room and found pubic hair all over our bath. Someone had just shaved and their hair was still inside the bath tub and all over the bathroom after housekeeping deemed our room fit for check in. Beyond unacceptable. We were then moved to another room, which had more issues. We intended to eat breakfast here, but honestly god only knows what their kitchen is like if they can't even wipe a bath down. So we opted for anything, but that option. Our balcony is FULL of cigarettes. We were going to enjoy a cup of tea, but as soon as we opened the door all we could smell was musty old cigarette. There was at least 15 right near our little table alone. For a non smoker, you can imagine how revolting the smell was. Absolutely no issues with guests smoking up there, but cleaning it regularly would keep the balcony clean and free of odour. Don't waste your money. Backpacking hotels are cleaner, cheaper and you're less likely to arrive to pubic hair in your bath tub. Or spend a dash more and stay at Crowne, at least their hotel is clean and have acceptable standards. Such a downer on our hotel stay. My partner and I have been to third world countries and someone they managed to provide a cleaner room than your hotel. Get it together and don't think allowing people to stay in filth is acceptable. We paid for acceptable accommodation and were not given that.

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  Nathan Shipley

  :: 01 April 2018 21:31:46

  Easy walk to town centre. Staff are very helpful. Bathroom a little dated but room fully functional. View from room balcony very good.

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  steve c

  :: 04 March 2018 22:54:24

  Lovely location with an amazing view of the lake. Negatives: Had the end room. Poor WiFi connection down there. Spoke to front desk and got the palm off reply that it was used by too many people. That was not the problem. Signal strength and usage capacity are two very different things. Please come up with a more valid excuse. Didn't even get someone to come check. Lazy. Also shower didn't drain properly. Not overly impressed.

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  Heekyun Kim

  :: 21 February 2018 16:23:35

  Slightly far from the town centre but still within a well walkable distance. Annoying walking back if you had forgotten anything however. Booked for 3 nights with 3 adults and 1 toddler. All of us slept fairly comfortably. Rooms are slightly dated but still tidy and clean. Room service was good. Breakfast buffet menu was decent but not fantastic. A typical selection of cereals and hot dishes that you may expect. All in all not a bad place but probably a little costly. But often advertises good deals. Parking was free.

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  Amol Ghoddke

  :: 21 February 2018 15:49:20

  What you see from outside is not what you get inside. The best part is the location but apart from that very few good things. We stayed here because of Qantas offering us accommodation for a cancelled flight. It took them over two hours to make the room available to us which is the first for me and not acceptable for a hotel that claims four star status. Whether we are direct customers or indirect, the service level should be a lot better than what it was. The rooms also seemed quite ordinary and dated at best. Apartment from the lakefront location, there is not much to talk about this place.