Troutbeck Lodge /Lakefront Resort(Jack & Di's) in Rotorua

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comments 5

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  Natalie graham

  :: 24 January 2018 20:39:32

  Recently stayed here for 8 nights with my two teenagers and was very disappointed. While the manager Ken was very friendly , the room was very run down and dirty. Hair in the bathroom and I had to clean the shower before we could use it as it was full of sand. In the kitchen we were supplied a dirty scrubbing brush that many people had used and the ants where annoying. The fry pan had been put away without being cleaned so we tried not to use the utensils etc, I bought disposable cups and plates for the few times we ate there. The only plus for us was the location across from the lake, other than that I wouldn't recommend if these are the type of things that may bother you.

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  张玲

  :: 14 January 2018 23:06:39

  临近湖边，房间宽敞，提供水上活动的设备，经理非常友善

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  Rakesh Varma Kalidindi

  :: 12 January 2018 14:12:10

  Stayed here twice and will surely come back. Nice location and lovely rooms.

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  Yan Li

  :: 07 January 2018 19:46:19

  Good points: 1. Well prepared facilities for kids and water sports. 2. Nice lake view, close to a local reserve. I like to watch the lake and people fishing under sunset. 3. Nice management & service team. Offered me basic food when I checked in at night for free when 1st I visited that place. Helped me to wash my car when my 2nd visit. (These are additional service, not suppose to be free. I understand, appreciate) 4. Rooms are more than just fine, for $150 per suite per night (two bedrooms + 1 livingroom, In high season) for 4 adults and 2 children. 5. More than enough parking for large SUV & MPV. My car is a Toyota Alphard 8 seats MPV. Bad points: 1. Far aways from Rotorua and major tourism attractions, 9 or 10 km? 2. Too many insects, as it is close to a lake. Remember to turn off the outdoor lights.

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  Nick G

  :: 05 December 2017 15:56:19

  OK room (ours had thin walls and few ants, but manageable). Beautiful view of the lake, but there are better options available in Rotorua.