Bianco off Queen Serviced Apartments in Auckland

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  Rhirhi Mayne

  :: 05 April 2018 08:39:18

  The actual place isn’t too bad. Weirdest thing is our bed had a massive hole like looked someone was trying to stash something on the side. I don’t think they actually cleaned the place, it definitely smelt like someone else had been in those covers before us 🤢 would not recommend this place if you have your own car because it can be a nightmare looking for car park and its expensive. According to a staff member, the apartment car park was fully booked out, it sounded like he was full of it but didn’t question. The room itself is a decent size and not too bad looking altogether. It’s an ok place if you’re guaranteed a car park is all.

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  Kendell Allen

  :: 25 February 2018 21:58:26

  Worse experience I've ever had, booked a two bedroom apartment 4 weeks in advance and paid for it, got there to check in to be told I had to pay Bond of $250! Then got to room to find it's only was a one bedroom apartment so went back down, to be told they didn't have any 2 bedroom apartment lelf? So I had both my children in bed with me and there father had to sleep on a broken fold out couch. Then we had to put up with music to Early hours of the morning from the next door apartment room. This place is the worse place I have ever stayed in will never go back and I will be letting my family and friends no to stay clear from.

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  Djade Jade

  :: 15 February 2018 15:52:37

  Be aware we found them to be very deceptive as to regards to the room you think is being booked to the actual room being provided. We booked a two room apartment with two king doubles for two couples. We received 1 x dbl 1 x single and 1 x fold out placed in the waiting area. Web site photos are not what is being provided and rooms were very dirty Their advertising states 4 stars however reality is a 3 star at best Quality of beds is low so if you have any back issues find another option. Suggest as last resort Location is top of Queen St which is handy however if you can't handle an up hill walk from the viaduct this maybe an issue.

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  Federico F

  :: 15 January 2018 13:35:18

  To start, and to be fair, the room was tidy, clean, small, but had everything, it was quite good. But, when we arrived we had to wait more than an hour for them to finish preparing the room, not terrible, but PLEASE dont over stay 15' they will charge you 250$ for it!. Also while we waited they charged another gusts 250$ because the elevator broke down, the reason, they kept the door open for a bit. And last, they wont give you the deposit back when you checked out, you'll have to wait for them to clean the room, and it took 15 days for them to give me the 250$ back, I almost called the police. I know it was holiday time and all, but too many problems for just a night stay. NOT RECOMMENDED.

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  Manaia Walker

  :: 03 January 2018 16:21:07

  This was the worst hotel that I have ever been to! The photos in the pictures DO NOT show what it is really like, the room was tiny, with a dirty feel about the whole place. The customer srevive was even worse! Inconsiderate staff who where yes smiling but where not helpful at all. And the PRICE! for an extra 10-15 bucks a night you can stay in an amazing beautiful place with actually helpful people who know what they are doing! Overall everything about my stay was horrible and painful, I would strongly recommend sleeping in your car before you book here.