Christchurch Mitsubishi en Christchurch

🕗 horarios

comentarios 5

• en

  Rosemary Beckett

  :: 02 May 2018 14:23:23

  Lee is a good salesman

• 

  Debbie Watt

  :: 06 February 2018 13:40:17

  Always friendly and helpful. Great waiting room with free coffee, TV , newspapers and WiFi while waiting

• en

  Alex TherWriter

  :: 18 October 2017 18:59:37

  Don't take your car here! EDIT: The owner of this business has chosen to outright lie in response to my review and claim that I was informed that they were fully booked. I was absolutely never informed of this either when I called to make the booking the day before, or when I came to drop my car in. Apparently, their overbooking is my fault. They've blamed me repeatedly for the mistakes they've made and shown little to no remorse at all. So basically, you can take from this that if you do have a problem with them, they will lie to save face. They did eventually contact me, to once again more or less explain how leaving a vacuum leak is no big deal and they didn't bother to look at my car because it could have been "so many things." So I guess if you want a car that doesn't have a leak in the intake system, don't go here, because it will be your fault for making a booking in the first place AND your fault that they didn't do their job. The customer is always wrong, according to this lot. Anyway, onto the events that lead to this review: I took my car in for a check engine light. They took my car in all day and when I picked it up, told me they had cleared the error code which said the system was running too lean but that was all. They said nothing could be done because the code didn't come up again. (Apparently opening an engine bay is a step too far for a Mitsubishi mechanic.) They also told me the car was running fine, but even I (a non-mechanic) knew it was running rough. The revs were all over the place at idle. I asked why no further investigation had been done and they said it couldn't be. I took the car home, Googled the error code myself and found several websites that indicated that the error code likely meant a vacuum leak. My partner subsequently found a loose hose in my engine. They charged me over sixty dollars and never checked for a leak in the intake. Five minutes of Googling literally made me a better mechanic than whoever looked at my car. My partner fixed it himself in about ten minutes. Reported this issue to management, who didn't even bother to respond. So yeah, I really couldn't recommend this place any less. The service is abysmal, the wait times are atrocious, and they expected me to drive my broken car around with a vacuum leak waiting for a light to come on and then just bring my car in again. Essentially, these people took my car for a day, took my money and did absolutely nothing for me. No respect for me, my car, my time. Anything. I hope Mitsubishi sees this, the fact that these people are trading on their brand with this atrocious service is just shocking.

• en

  bob the builder

  :: 22 August 2017 16:20:07

  Good experience. Will upgrade to 5 stars when I see proof of the rubbish bin in the customer lounge in working order. ... Just buy a new rubbish bin.

• 

  Andrey Konstantinov

  :: 28 July 2017 13:37:00

  Update after calling to the dealership as it was suggested in the reply. I have received the answer that the Mitsubishi car shop at this address changed the business owner since I bought the car at this place, that the current owner has not inherited any history or obligations from the previous owner, and my comments should be addressed to the previous owner, who is somewhere in Auckland. It means that new owner is as unlucky as me to "inherit" such a surprise from the previous owner. My comments and facts, which were listed initially below, are still valid. And you (I mean other people looking to by a car) have got full rights not to attribute them to new owners (in this case just ignore my story below). Based on this I am changing my rating from 1 star to 3 stars, meaning that I have no idea how to rate the shop as new owner denies responsibility. Judge yourself if it is fair or unfair and what you would do, being in a similar situation. I am going to leave it as it is and focus on recovering my car with installing new engine. ___________________ Initial review: Good pre-sales work to sell you a car which will "surprise" you later. Bad experience here, which you realize only after buying a car some time later. When you buy a car from them take it to your mechanic, not their "independent" recommended. Make your WOF check in another place, do not take theirs. Ask history of the previous owner. If it was rental business (I found it only after buying), do not buy from them as they sell cars with poor prior maintenance history. When you do test drive, turn off music, which sales person will put loud, so you can hear extra noise and feel of the motor. If you can find the same car somewhere else, go somewhere else. They told me that New Zealand is safe place to buy used car, no one will lie about the condition of the car. It turned out not true, unfortunately. I was happy with the 5 years old car I taken for $20K. I trusted independent inspection. I did 1000NZD to make it WOF compliant (some of the things were not degraded during the first year of my ownership, they were degraded prior to this, as my mechanic told me it is not enough to drive 1 year and 5000 kms to make it in such a poor condition). The second year - repairing and replacement of some parts attached to engine (sorry I am not an expert) - cost about 2000NZD, not counting cost for regular service such as replacement of tyres, brakes, etc.. I taken costs of repairing for granted and did not complain. But recently engine showed low old pressure. After opening up the engine, we discovered that it had lack of maintenance, old oil's black thick rust throughout the engine internals, oil particles blocked up. I did maintenance 6 times since buying and millage with me is