Fitzherbert Castle Motel in Palmerston North

NeuseelandFitzherbert Castle Motel

 

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124, Fitzherbert Avenue, 4410, Palmerston North, NZ Nueva Zelanda
kontakte telefon: +64 6-358 3888
webseite: www.fitzcastlemotel.co.nz
größere karte und wegbeschreibung
Latitude: -40.360805, Longitude: 175.6144

kommentare 5

  • en

    Gary Donnison

    ::

    Clean and comfortable with good facilities,good location and friendly hosts.

  • en

    Marie Sowden

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    We so loved our two nights stay in this lovely Castle room. The Manager lady greeted us nicely and we loved all the lovely trees. We just needed this tranquility to take a break. Room was so clean and spacious. We won't hesitate to stay again.

  • en

    Carol Anderson

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    Enjoyed our stay very much! We plan to stay there again next time 😁

  • en

    Grace McGregor

    ::

    I travelled from Australia to spend one weekend in Palmerston North for a family member's birthday. I had limited sleep time & I woke to a mouse in my bed on the second night. As it ran over my face, it scratched me. Obviously I spent the rest of the night terrified. I found a second mouse in the pantry the next morning and the motel management gave me a different room after suggesting I move next door (like that would make a difference) The room I moved into was across the hall & they called it an upgrade although it didn't have any of the facilities I had paid for (No kitchen, so I had to buy all my meals out & no spa bath. These were the only reasons I chose to stay at this motel and in my original room) It was incredibly inconvenient, I had to use minibar water to make a coffee unless I wanted to use bathroom water. I was not refunded or compensated for any of the accomodation or inconvenience. It absolutely ruined my stay and trip in New Zealand. The manager/owner was quite rude and kept cutting me off after he asked for my feedback & I was letting him know what happened. He kept trying to justify that it hadn't happened before (which is irrelevant) He suggested the mice came from a nearby recently demolished building. Whatever the case, the whole ordeal was disgusting. I emailed the motel several times but received no resolution or apology. Would not recommend this motel and I hope this doesn't happen to anybody else.

  • Bev Taylor

    Bev Taylor

    ::

    Comfortable and clean quiet motel close to city cenre

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