GWD Motor Group i Invercargill

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  Lorraine Mutch

  :: 16 February 2017 23:19:56

  Extremely poor customer service. Query regarding invoice for 30,000km service check met with a lack of response to several phone calls and two emails to senior staff. Beware of charges for 'each job' on invoice, especially environmental and recycling $3.50, and workshop materials $5.00. No clear explanation could be offered for these charges. Hourly rate dearer than other reputable firms in Invercargill. I saved $40 for wheel alignment and tyre rotation, and $10 for warrant of fitness by shopping around . Wont use this branch again.