Hornby NZ Post & Kiwibank in Christchurch

🕗 opening times

comments 5

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  Sharon Farrant

  :: 19 July 2019 18:55:13

  Always had pleasant service but only problem is the waiting. I really think between noon and 2pm that the counters need to be fully staffed - sure that means rostering staff for different breaks or getting in extra staff over busy times, but it is frustrating waiting in the queue to post a parcel or letter and have people in front wanting to ask complex questions which take ages and ages to resolve - or THAT person who insists on filling in their registration form at the counter while everyone waits - what about a speed service counter for clients posting just letters or parcels of less than 5 items? The queue system in ALL post and kiwibank shops needs to be reviewed - the current one does not work well at all.

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  Sneha Gupta

  :: 08 May 2019 21:23:19

  Had a terrible experience at postshop hornby.Wasted 3 hours there just because of the lack of knowledge and stupidity of one staff.Would never go to this post shop again nor would recommend anyone to go there as staff there do not have much knowledge about the things.

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  Neil Lewis

  :: 13 April 2019 04:53:11

  Some of The old birds here act like they are fed up serving the public but on a Saturday when you catch a young one the service is great. All female staff could be part of the problem or change the surly boss .

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  Kear Billings

  :: 02 January 2019 16:15:57

  Every time I've gone in I've been treated great, the staff are really nice and helpful, really streamlines the process

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  Christopher des Baux

  :: 11 December 2018 10:32:29

  I don't understand all the negative reviews on here. The staff at Kiwibank Hornby have always been extremely kind and helpful. It's a bank, sometimes they have lines.