Lower Hutt Kiwibank in Lower Hutt

🕗 opening times

comments 5

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  Nicole Sole

  :: 30 September 2020 12:34:54

  I have been banking with Kiwibank for a very long time but had never had to go into the bank as i did everything online. We went to the Lower Hutt Branch and the layout was amazing, very fast and friendly service, we had the pleasure of having Matt Smithson look after us and he is amazing at what he does, replies back so fast and kept us updated. thank you for helping us get our forever home.

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  Vk Bell

  :: 06 March 2020 14:08:57

  Pleasant, friendly and quick service. Came in to discuss accounts. I received excellent advice - very happy with the options I went with.

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  Creed

  :: 08 December 2019 18:26:37

  Staff could improve their attitudes, exercise some friendly customer service and work a little faster(slow going in queue!), I agree ... but I am a loyal Kiwibank customer and the overall experience at the Queensgate branch is ok ...!

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  G Singh

  :: 10 October 2019 11:28:48

  Went to get some passport photos taken. Waited in queue patiently. All of a sudden Polynesian lady at counter asked me to go to other queue to be last in that line. I told her my situation but she completely ignored. I felt so insulted. We are closing our account with KIWIBANK today and moving to ANZ. No wonder you are closing down.

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  Sundar Arunagiri

  :: 26 May 2019 00:17:08

  Sharon from Kiwibank Lower Hutt served me and OMG! TERRIBLE SERVICE AND TERRIBLE ATTITUDE. First of all not welcoming. When I said how are you and she didn't respond. However started the transactions and she was keep shouting and showing her angryness. I didn't even ask her anymore questions to find out about other products as I felt like she would bite me if ask. Come on Kiwibank, train your staff to smile and welcome customers. Thank god I didn't bank with this Kiwibank. I was really upset this morning because of her being an a.. .