Manukau Collision Repairs in Auckland

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comments 5

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  Ujwal Bastakoti

  :: 23 March 2018 07:16:43

  Highly satisfied with panel beating job

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  Jamie Choi

  :: 21 March 2018 18:29:52

  HORRIBLE, BEYOND APPALLING Got promised 6 days for the repair. Found out they only started working on it on the 6th day, on the day I should be getting the car back. The receptionist assured they will push the work to finish it by the Friday of that week or following week Monday the LATEST. Went to pick it up on Tuesday morning - still not finished. Gave them few more days. The repair was finished a week later than promised with obvious BUBBLE in the paint work. The guy blamed ME for the bubble appeared (he said that the DENT that was already there had caused the bubble). They refused to show the photos that they took during the assessment before the repair as apparently I have NO RIGHT to see them. Maintained AGGRESSIVE attitude and denied to take any responsibility the whole time until motor assessor from insurance company was called in and I found my own photos to prove that it wasn’t there when the car was brought in. They ended up replacing the part but not a single word of apology was heard. The loan car they offered was smelly and had spider webs. I DO NOT recommend going to them if you do not want to waste your time and be treated unfairly.

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  Arturo Luna

  :: 07 March 2018 16:00:26

  Waiting time for a courtesy car of about 6 weeks and on top of that the manager questions you why aren't you using public transportation instead (like if they were going to pay for it). I decided to go to a different company and the service has been great. Try platinum panel and paint in takanini.

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  Tristan Shaw

  :: 16 October 2017 16:34:50

  We have had these guys fix several work vehicles, European and Japanese. The workmanship is always excellent and paint finish is better tan other repairers we have used. They are always busy so it does pay to book inspections in advance. I would gladly recommend them.

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  fay bing

  :: 14 February 2017 21:03:03

  I have to agree with all the other reviews. Went in to get keys reset with new alarm. It took them way longer than their original estimate. The initial meeting went well, in that Keith was really friendly and helpful but once he had the quote done, I guess I was locked in with them. He then became less interested and helpful. When I got my car back, passenger mirror wasn't working and I had to return the vehicle. Turns out they had to unplug it for some reason and forgot to plug it back in. And the car did have additional scratches that previously weren't there. I don't understand how these guys are Gold partners with the insurance companies. I guess it just goes to show, insurance companies are really happy to take your money but when it comes time for help, you get the worse solution possible. Avoid these guys, really!!!