Muffin Break - Coastlands Shopping Town in Paraparaumu

🕗 opening times

comments 5

• 

  Sue M

  :: 17 December 2020 15:48:30

  Current staff are unfriendly, sullen & service is pretty appalling . Ordered takeaway coffee and although 3 staff in cafe no one wanted to make my coffee!! No smiles & general feel is not great. Coffee eventually done & was ok, hence the 2 stars. They need to work on customer service.

• 

  A. Alien

  :: 07 November 2020 13:42:06

  I would actually give negative stars if I could. O.K, walked in just after lunch, no one in line, stood at counter about 1 min , literally, then a young lady came back into the store to work, saw me but didn't bother coming to the counter right away. Then another minute passes, she comes to serve me. Now, I've done customer service jobs and Operational jobs managing staff over 15 years, this is a moment where the staff is only there to collect the pay. I don't even remember a smile. She didn't even asked to scan my Coffee Club card, which is the reason I went there! then while i waited to pay , she asks a lady next to me rudely, do you want anything? Cmon man, theres a better way to ask a customer. Anyways, I Don't recommend this disaster of a shop, go down the mall to the choco place where they are friendly and give free chocos with your coffee. Lastly, the coffee was a latte, and it was too strong, barely come close to what a latte should be, and also my cup was fully wet on the outside when I grabbed it? jez man, make an effort, especially during these tough times.

• 

  Aimee Hockenhull

  :: 13 October 2020 21:49:05

  Why whatever Muffin Break you go to the Toasties are burnt, overpriced with nothing in them. Over this chain!

• 

  Kathy C

  :: 02 October 2020 15:16:43

  Coffee service often unreasonably slow and quality is all over the place. Barrista was too busy talking to one of the mall staff to concentrate today. Overfilled the bowl so that slopped everywhere. The coffee was overly milky and not even hot. Someone else needs to offer quality coffee in this part of the mall.

• 

  Lu

  :: 27 September 2020 13:56:20

  No cutlery offered. Coffee served in takeaway cup despite specifically ordering to have in. Staff appeared unorganized. Muffin lacked flavour. Food was not even served on a tray to be able to carry. No smiles from staff. Was unclear who had been served or who was waiting.