Underground Coffee Roasters in Christchurch

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comments 5

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  Laura Bates

  :: 28 April 2018 11:24:14

  I ordered the porridge with poached fruits expecting that I'd get peaches or apricots or pears. Instead I got melon which was cold in the middle when I bit into it, orange and what I assume was pineapple. None of them were hot or tasted poached. Now I get that people have different offerings but this really wasn't what I wanted. I ate the porridge and then went up to suggest they warn people that it's not the normal poached fruit they seemed very defensive and told me it was poached (pro tip cold in the middle is not poached) and that I should just have asked. I wasn't asking for a refund I just wanted them to note what people should expect on the menu if its out the ordinary. Won't be heading back.

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  Użytkownik Google

  :: 14 January 2018 09:35:34

  Scone was good but not heated when i asked for it to be. Coffee good but the girl who brought it to me didnt even acknowledge me when i said thanks or look at me. Like i was an inconvenience on her. It costs less to keep a customer than to get a new one. Like a smile or a thank you

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  Eloise Piper

  :: 13 October 2017 21:10:14

  I went there today with my family member, staff seemed to rush us when it wasnt even peak times or near closing time! As I was looking at the cabinet the young girl at the counter simply glared at me like I was being rude.Ordered two muffins, a pot of tea and a cola. Muffins were uneatable, tasted like baking soda and burnt my mouth! I ordered my muffin warm, it was cold. I didn't say much. I simply asked for a pot of HOT tea, it was half full and warm. I go there often and its okay but today was an OFF day. Will not be going there very soon

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  Severine Courtois

  :: 07 October 2017 19:48:59

  Salad was dripping in mayonnaise and uneatable. Husband had roast veg which were dry and gross. Coffee was average.

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  Paul Johnson

  :: 09 July 2017 13:45:22

  This is a great cafe that is attached to The Colombo, but doesn't have the hustle and noise of the Mall; simple menu and great service.