Domino's Pizza Water Street in Whangarei

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comments 5

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  Nat Cossey

  :: 24 March 2018 16:27:46

  Always lovely and fast service. Great tasting pizzas

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  Pete Walker

  :: 24 March 2018 16:11:42

  The worse customer service ive ever had and being 66 I've been around, phoned an order at 6.30 pm to pickup at 7.15 pm when we arrived were told it won't be long, it was 7.50 when finally ready, no apology, disgusted and will be going to pizza hut in future I've given the one star as the grandkids enjoyed the pizzas

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  Darling Manihera

  :: 21 February 2018 22:34:52

  Very fast with service and its so easy to order online. The store is small but has always been clean and well presented when I visit. I can hear staff laughing at the back which is a good sign to me because if they enjoy their job then the product will be good. Also they have a great range in pizzas and are very affordable.

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  Arena Werohia

  :: 20 February 2018 11:26:44

  This was a while back but ordered pizza's for the house and some guests and set the delivery for a specific time two hours before i needed the delivery to arrive. The waiting for delivery time, it still hadn't arrived yet. I thought id give them a 15 minute buffer before contacting the store. Then when i called them they rang their driver and he said he was stuck in someones driveway, they did nothing. Called an hour later, same explanation. 3 hours after the delivery time... got a knock at the door, it was the pizza delivery man. The pizza was cold, the drinks were warm. Big props to the delivery for delivering the order but i thought the would of sent someone right away to retrieve the pizza from the delivery guy and send them out or at least redo the order and use another person to deliver it. Cause a three hour wait time after the proposed time is not acceptable. At least strategize around peak usage/peak demand and have someone just in case this happens again. Since that day it hasn't happened to that extent but they do tend to forget to deliver stuff that i order or forget to pick it up or they deliver a pizza i never ordered in the first place which usually means they delivered my order to the wrong house and end up having to wait another half an hour.

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  Blair Collie

  :: 08 February 2018 20:33:55

  Good pizza. although a little dissapointed with a delay. We ordered in the shop and when the screen showed green and ready i went to the counter. They checked out the back and said it was being boxed and won't be far. Min later and I heard someone out the back call our order (not loud enough for the typical customer to hear and respond to) it sat on a warming shelf for 5 mins before we had to ask again if it was ready.... not ideal.