NZ Post Centre Lambton Quay in Wellington

🕗 opening times

comments 5

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  deepika jovy

  :: 05 January 2021 13:49:37

  Such a wonderful service. Georgina(lady at the post office counter ) was very welcoming and went beyond to help me and others in the queue. Highly appreciate her efforts. Keep going Georgina.

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  Tristan Cordelia

  :: 10 July 2020 21:33:16

  NZ Post might be the most disorganised and, worse, dishonest official organisation in NZ. They refuse to take any responsibility for items posted from overseas which they are employed to deliver within NZ; if they lose one, it's essentially "too bad, nothing you can do about it." I've recently trying to resolve a situation in which they claimed they delivered a package to me, then confirmed to me that it was lost, but wouldn't confirm this to the sender, even though they forced the sender to seek compensation from the point-of-origin postal service (who hadn't lost it, NZ Post had). They also tried to claim that although they'd confirmed the item lost in late June, they had then delivered it in early June. Time doesn't run backwards, guys. This review has turned into a crazed rant, but that's what dealing with NZ Post will do to you.

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  Cathryn Ashley-Jones

  :: 28 May 2020 15:07:35

  How do I find out about a parcel that’s meant to be delivered but isn’t when we aren’t able to email or contact you, NZ Post.

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  holly miller

  :: 06 November 2019 13:45:24

  very helpful staff, lady working today at the post office counter went above and beyond to help me.

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  Fiona Feng

  :: 11 July 2019 16:46:46

  Extremely rude staff especially the Maori lady on the the counter. I went to return a parcel that I’ve ordered online and just needed to use some tape, she charged $1.50 for 3 pieces of tape and put the tapes on my parcel without any care. I could clearly see that the tapes were falling off, couldn’t even close my parcel properly, but when I asked her for one more piece of a tape and she said I need to pay again and just dropped my parcel on the floor and saying “some people just don’t have any tapes at home these days”. I’m not particularly upset about the fact that I paid 1.50 but on her customer service skill which I don’t understand.