Kiwi Tax Refund in Wellington

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comments 3

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  Ram Railly

  :: 29 June 2016 13:09:29

  Excellent service ! Very fast and reliable . Less process fee compared to others. Thanks

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  David Moore

  :: 04 September 2013 17:35:38

  In response to the review by "A Google User" we have no knowledge or record of this incident. Furthermore no-one has ever contacted us to complain about the situation as outlined in this review. as there is no real name on this review we have no way of knowing who has left the comment Also, the review contains information that is both incorrect and insulting to our staff. The suggestion that we retain clients funds after they have given us their payment details is untrue and slanderous. In summary, we believe this person may have us confused with another tax refund company with a similar name. If not, he/she is more than welcome to contact us to discuss their concerns so we can ensure that we correct our processess accordingly. If anyone has any issues or questions about our service please contact us immediately and we will deal with your concerns quickly and efficiently. Dave Moore Director

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  Użytkownik Google

  :: 23 August 2011 16:04:38

  Was disappointed with the service, had to follow up on everything and never got called back even when leaving a reasonable time for them to call back. The final straw was being told i was due a tax refund and that it would be in my account on the Friday after a months of hassels and no email notifications to let me know they were holding the money from my tax returns for 2 previous tax years as outlined on their website. I then got a phone call on Saturday after calling to check why it had not been paid only to be told i was infact not due a tax return for the 2010-2011 year which i knew was untrue i hadnt't worked a full year. I switched to another company who investigated my claim and delt with it promptly to find i was due a return ( around $300 which is alot if you are a student like me ). I strongly recommended to ( The owner? or Manager?) Mr G - that he reviews his staff and procedures more carefully - i shouldnt have to repeat my name letter for letter 3 times when its a pretty straight forward name having to repeat it 6 times overall made me question the competence of the staff handling my financial tax items. If you haven't been contacted by them after using them to do the tax return i recommend you do so or it will sit in their national bank account even if you have filled in all your payment details. I hope they use this feedback to improve their customer service and procedures.