Grand Millennium Auckland in Auckland

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comments 5

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  Marcus Bethune

  :: 11 August 2019 11:09:06

  Great hotel. Rooms are spacious and clean. Nice views from room. No real control over heating and cooling though. Window does open. The hotel has a well equipped gym and 15m pool that is heated and a nice outdoor patio are. There are also male only and female only saunas from the gym. Central location to food and navigation of Auckland. Would recommend

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  Jackie Cuthbert

  :: 07 August 2019 19:04:23

  I booked this stay as a treat for myself and found the checking in process to be good, as they let me check in early. The hotel was lovely and ideally situated. I was less impressed with the request for a $200 bond (which I have never struck before in my travels around NZ and the world) and room payment in advance which was followed by, on checking out, a further repeat charge for room payment (plus room service charges - which I was fine with). I queried double paying for the room, at the desk and was told it was their policy and the original check in payment would be refunded. It was not and consequently blew my budget for the stay. A few days post check out and I am now chasing up the original payment refund. A call to the hotel and they put me through to a mailbox that told me it was full and disconnected me. I am now trying again to follow this up and get it sorted. Kind of soured my experience unfortunately and would have to rethink

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  sheryl hayward

  :: 05 August 2019 12:27:45

  Spacious rooms. Amazing staff. A special shout out to Ayush. He was so friendly and efficient. Made us feel well looked after 😊. Food at the Brasserie was top notch.

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  Matt Nelson

  :: 02 July 2019 22:38:08

  Have been twice had slow room service on our pizzas and drinks (Which was fine, nothing special). Had a double rooms as we were going to concerts both times, had a view straight back to the other side of the building. Room was a little over priced for what it was. The indoor pool and gym were decent. Probably won't go back unless for work. Expected a little more to fair.

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  Hunar Chhikara

  :: 27 June 2019 01:00:54

  I have enjoyed my stay so much. One thing the highlight of my trip was Chris, he was the receptionist who checked me in. I believe you are doing your job with your whole heart and passion. Thank you so much for going extra mile for my personal problem and helping me come out of it. I wont ever forget this place and I am so glad I choose this hotel 😊. The environment created by employees is so homelike from the door till the end. Will recommend to everyone worth every penny.